Open general

Setup stopped at Setup needs your help

Filed from Hydrogen Desktop 1.0.703 on DESKTOP-AQO3NJ4 (setup card).

What the setup card said: Couldn't build the workspace image. Open PowerShell and run wsl --unregister Adom-Workspace (clears any half-built copy), then click Retry.

Device: (AMD64, GB RAM, ). build . WSL: WSL version: 3.0.3.0.

Attachments: hydrogen-desktop-tail.log (last 300 KB of the app log), diagnostics.json (health, setup state, WSL status, the Doctor checks, build info, device), setup-steps-wsl.json (setup step log), setup-timing-wsl.json (setup step log).

Last 40 log lines:

17:37:31.350 [heartbeat] alive 830s
17:37:39.750 [telemetry] error_screen ensure-workspace : not delivered (error sending request for url (https://adom-fleet-zj8um2171rrp.adom.cloud/ping)), dropped
17:37:40.780 [telemetry] setup_phase ensure-workspace start: HTTP 200
17:37:44.904 [telemetry] error_screen ensure-workspace : HTTP 20017:37:44.494 [first-run] focus_signin_window: we have not opened a sign-in for this intent, so there is nothing to raise

17:37:47.364 [auth] Auth intent created, URL: https://hydrogen.adom.inc/auth/intent?token=[redacted]&install_id=bc2758ac-8897-4ef4-892a-9a24dfc76bb4&app=windows&app_version=1.0.703
17:37:47.364 [auth-ttl] adom intent created claimed_ttl=3602s expires_at=2026-11-06T15:37:50Z
17:37:47.364 [auth] backend poll armed for 1830s (intent ttl 3602s)
17:37:47.371 [browser] open-in-profile: https://hydrogen.adom.inc/auth/intent?token=[redacted]&install_id=bc2 in default:Default fresh=true
17:37:47.372 [caption] auth narration suppressed (assisted sign-in OFF): Opening the Adom sign-in in your default browser (Default)…
17:37:47.792 [telemetry] signin_screen: HTTP 200
17:37:49.591 [wsl-tarball] SHA256 OK (813007191 bytes)
17:37:49.597 [heartbeat] alive 840s
17:37:49.665 [wsl-tarball prefetch] ✓ golden image already downloaded (775 MB cached, SHA256 OK), skipping the download
17:37:49.666 [wsl-tarball prefetch] image ready at "C:\\Users\\JUICY-HAVEN\\AppData\\Local\\Adom\\HydrogenDesktop\\cache\\adom-golden.tar.gz"
17:37:50.127 [telemetry] setup_phase ensure-workspace ok: HTTP 200
17:37:52.207 [browser] raised the opened window hwnd=721364 for the user -> true
17:37:52.208 [approve] assisted sign-in OFF, Adom auto-approve loop NOT armed; the user clicks Approve themselves
17:37:52.209 [browser] recorded consent window hwnd=721364 (direct open), so it can be raised and closed later
17:37:56.365 [run_all_wsl] resume: keep done steps, run from first non-done (distro_real=false)
17:37:56.366 [run_all_wsl] start: force=false steps=8 state_entries=1
17:37:56.366 [cascade] setup OWNS the editor (opportunistic healers stand down)
17:37:56.366 [run_all_wsl] RUN 'ensure-workspace' (status was Pending)
17:37:56.774 [telemetry] setup_step ensure-workspace start: HTTP 200
17:37:59.598 [heartbeat] alive 850s
17:38:03.001 [wsl-prereq] host compute service: running (Windows reboot pending: false)
17:38:03.454 [telemetry] wsl_prereq ensure-workspace : HTTP 200
17:38:03.858 [telemetry] heartbeat ensure-workspace : HTTP 200
17:38:04.272 [telemetry] setup_phase ensure-workspace start: HTTP 200
17:38:08.769 [wsl-tarball] SHA256 OK (813007191 bytes)
17:38:09.271 [telemetry] setup_phase ensure-workspace ok: HTTP 200
17:38:09.599 [heartbeat] alive 860s
17:38:10.103 [telemetry] setup_phase ensure-workspace start: HTTP 200
17:38:20.101 [heartbeat] alive 870s
17:38:30.102 [heartbeat] alive 880s
17:38:40.980 [heartbeat] alive 890s
17:38:51.063 [heartbeat] alive 900s
17:38:55.665 [auth] Intent authenticated, session token saved (+ replay copy)
17:38:55.666 [auth] Bringing HD to the foreground after Adom auth completion…
17:38:56.722 [updater] signed-in user changed, checking now so the fleet ping carries who this is

1 Reply

Colby Knox · 1d ago

Fix is in Hydrogen 1.0.714, now public: on a slow PC, setup now waits for WSL's own import to finish instead of deleting it and starting over. Leaving this open until an install on a slow PC confirms it.

Log in to reply.