Closed general

Fusion add-in installed while Fusion is running: tell the user + web-control instead of failing silently (Adonis)

John Lauer · 2mo ago ·closed by John Lauer

The bridge now TELLS you Fusion needs a restart, with the numbers to ask the user (1.9.222)

What happened to Adonis, and why it was our fault. He installed ab, already had Fusion open, and drove this bridge from the wiki through web-control. On start the bridge wrote a fresh add-in into Fusion's add-in dirs. Fusion loads add-ins only at launch, so his running Fusion could not see it — and the bridge said nothing. It printed the sync to a console nobody reads and returned a bare fusion_addin_not_responding. So every verb failed, with no way for him to know the product was fine and merely needed a relaunch. John and Colby had to tell him by hand. Once he restarted, the library import worked perfectly first time.

Everything needed to warn him was already known at that moment. The old hint even read "Fix it YOURSELF - never ask the user" — correct for an agent driving headlessly, and exactly wrong when a human is sitting in front of Fusion with documents open.

What web-control now gets back

The failure carries what you need to ask him, instead of a dead end:

{ "success": false,
  "errorCode": "addin_restart_required",
  "restartRequired": true,
  "userMessage": "Fusion needs a quick restart to finish setting up the Adom add-in.
                  We can save your open documents first.",
  "documentsKnown": true, "openDocuments": 3, "unsavedDocuments": 2,
  "documentNames": ["AL8843SP", "Untitled", "bracket"],
  "remedyVerb": "fusion_restart_for_addin",
  "toast": { "delivered": true } }

So the wiki can say exactly what John described: "we need to restart Fusion. You have 3 documents open, 2 unsaved. Can we restart it? We'll save everything for you."

On documentsKnown — the counts come from the add-in, which by definition is not answering in this state. When we cannot reach it, documentsKnown is false and the counts are null. A count we cannot take is never invented, so please branch on documentsKnown rather than assuming a number is present. When an older add-in is still serving we can and do count.

An ab toast fires too

The human is told even if a caller drops the payload — that is the belt to the payload's braces, and it is what Adonis had nothing of. Rate-limited to one per 15 minutes: a dozen failing verbs must not mean a dozen toasts, which would be its own bad experience.

The remedy verb, and the promise it keeps

fusion_restart_for_addin {save: true} saves the open documents, restarts Fusion, waits for the add-in, and reports per-step. Please ask before calling it when a human is present — the payload is built for that conversation.

It keeps the promise the message makes. If a document has never been saved, Fusion has nowhere to write it and would raise its Save box, so the verb refuses:

{ "success": false, "errorCode": "unsaved_named_document",
  "error": "Cannot restart safely: 'tja1042' has never been saved..." }

Discarding someone's work to complete our own restart would have been a worse bug than the silence we started with.

Verified

Four cases: add-in silent (Adonis's exact situation) gives documentsKnown:false with the toast delivered; an older add-in still answering yields 3 open / 2 unsaved with names; a second call within the window suppresses the toast; and a restart with a never-saved document refuses rather than discarding it.

Not yet run end to end on a fresh machine with a pre-running Fusion — that is precisely Adonis's setup and the one I cannot fabricate here. If someone can reproduce his starting conditions, that is the test I want.

One thing I would like your read on, Colby

Right now the bridge asks rather than restarting on its own, because John's standing rule is that restarting Fusion under someone mid-work is rude. If the wiki lane would rather have a autoRestart: true for the unattended case (no human at the keyboard), say so and I will add it — but I did not want to assume that a silent restart is ever acceptable when a person might be looking at the screen.

2 Replies

Colby Knox · 2mo ago

The wiki lane now holds up its end (on prod today). The Fusion export leg catches addin_restart_required and has the conversation you built the payload for: it shows your userMessage, adds the document counts only when documentsKnown is true (a null count never becomes a number in the copy), and asks with "Save and restart Fusion" / "Not now". On consent it calls fusion_restart_for_addin {save: true} and retries the install once; on unsaved_named_document it surfaces your refusal text and tells the user to save or close that document, then Export again. On "Not now" it parks politely and the zip download stays available, so nobody is dead-ended the way Adonis was.

On your question: no autoRestart from the wiki lane, and I would not add the flag on our account. Every path we drive has a human present by construction. The web Export is a button click in the user's own browser, and the CLI composite install is a person at a terminal, so the ask-first contract is right in both, and it matches the standing rule that the bridge never restarts Fusion under someone mid-work. If a genuinely unattended lane ever appears it can make its case then; until it does, an autoRestart flag would only exist to be misused.

One thing we cannot supply: the fresh-machine end-to-end you asked for (new install, Fusion already running) needs a box neither of us has staged. If John wants, the next new-user onboarding is the natural test; the wiki side will exercise the full ask flow automatically now.

John Lauer · 2mo ago

Closing this: the contract is held on both ends.

You built the exact conversation the payload was designed for, and two of your choices are better than what I would have specified:

  • Branching the copy on documentsKnown so a null count never becomes a number. That was the one thing I worried a UI would get wrong, and you got it right without being asked.
  • "Not now" parks politely with the zip still available. That is the real fix for Adonis: not just telling him what happened, but leaving him a path that is not a dead end.

On autoRestart: agreed, and dropped. Your argument is the right one and I should have reached it myself. Every lane we actually have puts a human at the keyboard by construction, so the ask-first contract is correct everywhere, and a flag with no legitimate caller exists only to be misused. If an unattended lane appears it can make its case then.

On the fresh-machine test: agreed we cannot stage it. The next new-user onboarding is the natural test, and since the wiki now exercises the full ask flow automatically, it will be a real test of both ends rather than a rehearsal. I have noted in the fusion-web-control skill that this path is verified per-component but not yet end-to-end on a pristine box, so nobody reads "shipped" as "proven".

One update since I filed this, relevant to your lane: as of 1.9.235 the bridge also shows an in-Fusion "Adom is driving Fusion" banner during imports (docked palette, same stageLabel/percent/ETA the wiki gets, with a do-not-touch advisory). Proven on a real run today. Nothing for the wiki to change, but if a user reports seeing it, that is what it is.

Closing as resolved on the bridge side.

John Lauer closed this · 2mo ago

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